Support Chat Board with AI features
Your clients deserve
good support
Your clients deserve
good support
Marketers, salespeople, and entrepreneurs are well aware of how important and significant good support and technical assistance, as well as help concerning offers, products, and services, are. A quick response to customer inquiries helps build a better reputation and increases trust.
Automated replies
1000+ options
Multilingual
Custom design
AI Support
Quick, easy setup
Customize everything
Advanced design options
Create a chat window that is exactly as you wish. Change colors, icons, background, buttons, and much more.
01
Customize colors
02
Custom logo and brand
03
Change appearance
04
Custom welcome messages
05
Upload custom icons
06
Custom header
Create Free Account
in 30 seconds
in 30 seconds
No Credit Card required
Features
In the dashboard, you will find over 1000 different settings and options that will allow you to customize your chat.
Set any appearance for your chat window, add agents, create an AI chatbot using OpenAI, define automatic responses, and much, much more. Train your AI chatbot to automatically provide responses to interested customers.
AI Chatbot
Set-up your own Chatbot for automated customers support.
Automations
Setup your custom automations, and message user when he scrolls the page, changing url, and more.
Speech Recognition
Instantly convert audio messages into written text with the OpenAI transcription technology. The text will be displayed alongside the audio player in real-time.
Offline Message
Send a message or display a banner to the user when it is not office hours or when all agents are offline. Personalize the message to show it only when you want it and the way you want it.
Departments
Organize conversations and assign departments to agents. Transfer rules so that your conversations will always land in the right hands. Route conversations and send department – specific email notifications.
Support for Apps
Integrate your Chat with WhatsApp, Messenger, Twitter, Telegram, WeChat, ZenDesk
Real-time translations
Effortlessly communicate with customers in their preferred language.
Multi-User Direct Messaging
Send direct chat messages, emails, and text messages to users in real-time. Use custom merge fields to personalize every message and automatically send notifications.
Manage Conversations
Easily manage your conversations in one place with our user-friendly interface. Search for conversations, delete messages, view users’ online status and see when they are typing in real time.
Notifications
Email Notifications, Push Notifications, Desktop, SMS, Sounds
Chatbot training
Train your chatbot with online resources or PDF documents
Smart Reply
Smart Reply saves agents time by suggesting quick responses to agent messages in real-time using artificial intelligence. Get suggested answers in the user’s language from both OpenAI and Dialogflow.
Advanced Reports
Get an overview of how chat and your agents are performing
Message Editor
Create the perfect message by using 3000+ emojis and use markdown syntax to format the text. Surprise your users with voice messages, and attach media and files in just one click.
Real-time Queue
Notifies visitors of their position in the queue and waiting time in real-time. Automatically distribute the conversations among all available agents and set concurrent chats limit.
Custom Design
Get the Chat which fits your needs. Change colors, icons, appearance, and more.
Message Rewriting
Rewrite and improve your messages instantly with our one-click rewriting feature powered by OpenAI! Effortlessly send friendly and professional messages with ease!
Agent Ratings
Gather feedback on your customers’ live chat experiences and use lessons learned to improve customer service. Check your agents’ ratings and send post-chat messages.
Saved Replies
Save precious time and avoid the headache of having to repeat the same tasks. With saved replies, you won’t have to type the same messages over and over. You can also save Rich Messages and custom content.
Routing and Agent Assignment
Assign conversations to available agents in a proportional manner or let your users select their preferred agent. Maximize efficiency and satisfaction with our advanced routing solutions.