Chatbots Powered by OpenAI and Dialogflow

Speed customer resolutions and automate conversations by engaging one of the most advanced forms of artificial intelligence in the world. This can be done easily in just a few minutes.

Automated Communication

The chatbot replies autonomously to visitors’ messages when it knows the right answer. When it can’t access the correct response, a human agent will reply and take control of the conversation.

Benefits

Human Takeover

At the end of the day, humans are always in control of our software. If the chatbot fails to answer, you can command control over a conversation. The chatbot only alerts agents when needed via various methods.

Chatbot Training on the Fly

Improve the chatbot’s performance with every chat by adding new Q&A in real time. In a click, agents can teach both OpenAI and Dialogflow chatbots new answers. OpenAI will create variations of the question to enhance the chatbot.

Multilingual Chatbots

Switch your chatbot’s language to match the user’s language, creating a multilingual experience. The chatbot can also translate messages into its language and reply in user’s language.

Works with WhatsApp, Instagram and More

The chatbot can be seamlessly connected to all major messaging platforms like Facebook Messenger and WhatsApp, it also supports rich messages for all platforms.

Create Chatbots using Your Data

Get a ChatGPT-inspired chatbot for your data! Simply upload your documents or provide a link to your website and watch the magic happen. Enhance its strength by pairing it with Dialogflow and Google AI.

• Train the chatbot with website crawling, XML sitemap parsing, and document uploads
• Enhance its strength with Dialogflow and Google

Create Chatbots using Your Data

Get a ChatGPT-inspired chatbot for your data! Simply upload your documents or provide a link to your website and watch the magic happen. Enhance its strength by pairing it with Dialogflow and Google AI.

• Train the chatbot with website crawling, XML sitemap parsing, and document uploads
• Enhance its strength with Dialogflow and Google

Create Chatbots with Dialogflow

Use Dialogflow to create chatbots for answering specific and common questions accurately, or for advanced IQChat tasks. Integrate it with OpenAI to handle questions that Dialogflow cannot.

• Add custom questions and answers
• Integrate it with OpenAI

Chatbot Actions

Give your chatbot the ability to perform actions on behalf of the user like sending an email, open an article, change the department, and more.

• More than 10 actions available
• Allow the chatbot to act on behalf of the user

Rich Messages and Surveys

The chatbot’s functionality is on par with that of a human agent! It can send attachments, media, rich messages and surveys, which are easy to create and insert into the chatbot’s message.

Ready-To-Use Dialogflow Templates

When creating a chatbot, taking the first step can be hard. To make it easier, Dialogflow provides a set of ready-to-use chatbot templates, each capable of replying to general questions.

Knowledge Base

Give your chatbot superpowers with additional knowledge. The chatbot will use your IQChat articles, or Knowledge Base questions and answers automatically.

Analytics

Check missing user questions, track your total number of chatbot chats, view sentiment analysis and much more. Data is always at your fingertips and allows you to fine-tune your chatbot to improve it every day.

Google Search and Spelling Correction

Give your chatbot the ability to search for answers on Google and your website via Google search and automatically correct misspelled user questions. It’s all automatic.

• Chatbot replies from Google and your website
• Correct misspelled user questions

Support for Dialogflow CX and ES

All the Dialogflow features listed on this page are available for both Dialogflow CX and Dialogflow ES.